SERVICES

To give proper impetus to the activities, the company has three very clearly defined business groups.

  1. BPO / IT- Enabled Services
  2. Multimedia Solutions
  3. Entertainment solutions

BPO / IT- Enabled Services

With the growing trend towards focusing on core business capabilities and to score high on critical factors like cost, quality, speed and service, many companies are outsourcing selected business functions to expert partners who can perform them more efficiently and cost-effectively. A step beyond IT outsourcing, business process outsourcing includes such functions as Medical / Insurance claims processing, Invoicing, Financial services, HR services and customer support. We focus on the Service Industries such as Insurance, Banks, Financial Institutions, Hospitals, Book Publishers, Legal Concerns and Credit card Companies.

The cost-reduction and quality of service that comes from entrusting business processes to GDR, allows companies more freedom to innovate and specialize, pursuing excellence in their core competencies.

To serve this growing need, the IT- Enabled services group focuses on two business process areas:

  1. Back Office work
  2. Front Office Work

Back-Office Business Process Services

We offer various back office process solutions for our clients. We have the necessary technical capability to integrate into the client systems. We provide solutions to clients spanning a turnkey cycle that covers business models, the specifications of the project, development and deployment. The services cover multi-platform solutions for a wide array of application areas and technology streams.

  1. Transaction Processing
  2. Electronic Publishing
  3. Web and Email Management
  4. Document Conversion
  5. Data Entry & Data Conversion
  6. Large Volume Data Processing
  7. Data Capturing
  8. File Conversion

We offer high quality, cost-effective data processing services ideally suited to high volume data entry applications such as compilation of data base & mailing lists, Image conversions, data extraction from web, electronic publications, file conversion etc.

Front Office Operations

The company provides front-office services by setting up and managing offshore contact centers. The offshore location of our contact center ensures for our clients the benefits of enhanced quality and cost reduction. Our contact centers are linked via high bandwidth communications links to USA & UK. Our offerings leverage on a large, well-qualified and dedicated pool of manpower to provide superior quality of services. We handle interactions over inbound / outbound voice & web-based channels and are equipped to deliver to critical service level agreements (SLAs).

Advantages

  1. No up-front investments
  2. Large trained manpower & management skills
  3. Value added services
  4. Customer free to focus on core area of their business
  5. Substantial cost savings

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Multimedia Solutions

The multimedia group has a mission - To translate every dream into a tangible force.

This group focuses on the Animation, Visual Effects, Interactive Multimedia and E-Catalog areas. The main focus areas are:

  1. High End 3D Modeling & Animation
  2. 2D/Cel Animation
  3. Visual & Special Effects for the Big & Small Screen
  4. Interactive Multimedia
  5. Computer Based Tutorials (CBTs)
  6. Web Based Tutorials (WBTs)
  7. Audio Visual Multimedia Presentations & Architectural Walkthrough's
  8. Web based Flash presentation / interactive presentation
  9. E-catalogs

Art has a multi-pronged, multi-head application touching almost every sphere of life including commerce, which is inextricably linked with beauty and creativity. The marvel of digital technology has facilitated conventional art towards making inroads into areas & arenas hitherto unexplored and untouched. Contemporary creations inspire awe, thanks to intelligent systems that turn imagination into reality.

Anime - the Cel/2D group caters to the global animation industry offering services in cartooning. Anime has a focused vision of providing quality output and not quantity output, which helps us in maintaining long-term association with our Clients & Partners.

The areas of specialization include:

CGI animation: Animation of computer generated images in which much of the animation is generated by computer software.

Clay animation: Animation of figures created of plasticine, actual clay, or other malleable materials. The team comprises of skilled & talented professionals with experience in international projects. The division presently has a professional team of Key Animators, In-betweeners, Cleanup Artists, BG Artists and Ink & Paint Artist.

We also believe that creativity needs to be a time-bound exercise, given today's fast-paced frenzied world. Deadlines don't scare us, but only inspire and egg us towards putting in that little extra in that little time frame. We also understand that vision has to be seen and not spoken about. To present a glimpse of our vision we would like a few moments of your time. An association with you would be our pleasure. And yours too, we assure.

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Entertainment solutions

This group focuses on Television Production and Publication activities.

The TV production group is into teleserials and has produced Jeevan Saurabham (260 episodes, each of 30 mins on ETV) and Kurukshetra (26 episodes of 60 minutes each on DD9). The publication group brings out a Telugu cine weekly, Chitranjali.

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